Position Overview
40 hours a week-Monday Through Friday from 8 am until 4 pm. 13 Board meetings per year, additional meetings could be required if there is a special meeting. Two Saturdays per year are required from 8 am until 12 pm.
The Community Management Assistant supports the Community Manager and the Architectural Control Committee in maintaining the community's standards and operations. This role involves a variety of tasks, from processing registrations and updating the community website to handling customer service and assisting with daily operations.
Essential Duties and Responsibilities:
- Assist in processing registrations for pools, boats, and tennis facilities.
- Conduct exterior home inspections to ensure compliance and process violations as needed.
- Update and maintain the community website.
- Create and distribute the weekly e-newsletter.
- Conduct resale inspections and document findings.
- Collaborate with the Architectural Control Committee to process requests for exterior changes.
- Assist members with assessment accounts as needed.
- Assist with community center rentals.
- Support the Community Manager with daily operations.
- Attend monthly Board Meetings.
- Monitor assessment accounts and assist with follow-up.
- Produce the quarterly newsletter.
- Coordinate with contractors as needed.
- Schedule special trash pick-ups.
Knowledge and Skills:
- Proficient in Microsoft Word and Excel.
- Strong customer service skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
Qualifications:
- CMCA (Certified Manager of Community Associations) preferred or actively working towards obtaining the designation.
- Previous experience in property management or a related field is a plus.
Physical Demands and Work Environment:
- Ability to walk and inspect property exteriors.
- Ability to lift, push, pull, or carry up to 25 pounds as needed.
- Ability to attend evening meetings as required.
- Professional office environment with standard office equipment.