We are looking to add a Senior Community Association Manager to join our growing Chicago team. If you are a licensed Community Association Manager (CAM) or on your way to obtaining your license, and want an opportunity to grow with a company on the rise, look no further! We pride ourselves in providing the ultimate experience for our clients.
Our company is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.
What we offer:
● Compensation range of $75,000 - $90,000
● Monthly cell phone stipend
● Flexible hybrid schedule
● Medical/Dental/Vision insurance
● Front loaded PTO
● 401k - Company match up to 4%
● Long and short term disability at no cost to employee
What you’ll do:
● Oversee a team of up to 5 Community Managers, providing assistance to help facilitate the management of their portfolio. Including but not limited to:
- Approve PTO requests in Paylocity and coordinate temporary coverage with ACMs for managers on leave.
- Hold weekly team meetings to review priorities, address questions, and attend leadership meetings to discuss high-level issues.
- Participate in planning future initiatives, review team scrum sheets (RYG), and follow up on potential issues proactively.
- Address and resolve escalations, attending bi-weekly escalation review meetings to plan solutions.
- Conduct annual performance reviews with HR and implement PIPs for underperforming team members.
● Community Association Managers are responsible for all aspects of the management and day-to-day implementation of procedures and programs for each Association that will ensure a well-managed and maintained property.
● Conduct daily operations including regular interaction with Board of Directors, homeowners, and vendors.
● Compose and update a preventative maintenance plan for each property under management - oversee the execution of the plan.
● Respond to customer inquiries and issues with the assistance of our support staff.
● Meet with contractors to solicit bids or perform work at properties as needed.
● Build lasting professional relationships with vendors and negotiate vendor contracts for property services in accordance with the management agreement.
● Perform monthly walk-throughs of the properties to identify maintenance needs, violations, or aesthetic issues.
● Organize agenda and run Owner and Board meetings. On average, there are 4x Board meetings per year that take place in the evening.
● Provide insight on financial matters to the Board of Directors including budget preparation, bills, invoice approvals, etc.
● Provide fiscal management, including, but not limited to reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board.
What you’ll need:
● Active Illinois state Community Association Management license (CAM)
● 4+ years of experience as a Community Association Manager for associations larger than 40 units.
● Experience understanding and explaining association’s finances to Board members and owners along with the ability to construct an association’s budget, put together special assessments, and guide the association with valuable financial advice.
● Valid Driver’s License
● Experience with Google Workspace (Gmail, Sheets, Docs, Drive, etc.)
● Advanced communication skills
● Ability to plan ahead and consistently meet deadlines