Key Responsibilities:
- Invoice Processing & Vendor Management:
- Process vendor invoices using Strongroom and Vantaca, ensuring accurate posting and payment via ACH and checks.
- Set up new vendors, automate recurring payments, and facilitate ACH setup for seamless transactions.
- Financial Oversight:
- Collaborate with accounting to ensure timely payments and adherence to policies.
- Establish financial setups for new associations, including utility payments and billing updates.
- Communication & Issue Resolution:
- Act as the primary contact for payment inquiries from community managers, vendors, and homeowners, resolving discrepancies and issues promptly.
- Respond to phone calls and emails within 24 hours, ensuring proactive and exceptional customer service.
- Reporting & Compliance:
- Maintain accurate financial records, monitor AP inbox, and ensure compliance with policies and regulations.
- Stay updated on HOA laws and financial regulations impacting AP procedures.
- Team Collaboration:
- Support the Director of Accounting and team in overall financial operations and provide backup support as needed.
Note: Responsibilities may evolve based on community and company needs.
Knowledge and Skills Required:
- Experience: Familiarity with Vantaca and Strongroom is preferred.
- Attention to Detail: Proven accuracy in managing financial processes.
- Communication: Strong verbal and written skills for effective collaboration.
- Time Management: Ability to manage multiple tasks and deadlines efficiently.
- Problem-Solving: Proactive in resolving payment discrepancies and improving processes.
- Technology Proficiency: Proficient in accounting software and Microsoft Office Suite.
Benefits:
- Competitive salary and bonuses
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Hybrid work schedule
- Professional development and career advancement opportunities