About Us:
Newell Property Management is a progressive, people-centered company known for excellence in property management and a strong commitment to continuous improvement. Built on a foundation of teamwork, resilience, and personal growth, the company seeks individuals who are driven, adaptable, and eager to develop into future leaders—especially those who approach their careers with a learner’s mindset. Newell empowers its team through feedback-rich environments, hands-on training, and clear pathways for advancement, including opportunities in portfolio management and accounting.
The company’s culture thrives on collaboration, innovation, and community engagement. Through initiatives like the Team Lounge, after-hours activities, and flexible work arrangements, Newell fosters strong interpersonal connections and work-life balance. Employees are encouraged to participate in community theater and charitable events, reflecting the company’s broader commitment to social responsibility and inclusion. With benefits like in-office meals, generous PTO, and a vibrant, supportive atmosphere, Newell offers more than a job—it offers a career journey in a purpose-driven and future-focused environment.
About the Role:
As a Portfolio Manager overseeing 55+ residential communities, you will lead the operational, financial, and community engagement activities across a portfolio of age-restricted homeowners associations. This role requires a high level of empathy, attention to detail, and a commitment to delivering outstanding resident experiences while ensuring regulatory compliance, efficient property operations, and strong board relationships.
If you are passionate about creating inclusive, vibrant communities for active adults and enjoy making a tangible difference in residents’ quality of life, we’d love to meet you.
Responsibilities:
- Act as the primary liaison for Board Members and residents, fostering trust and transparency in a community-centric environment.
- Ensure compliance with Fair Housing regulations and age-restriction requirements (e.g., Housing for Older Persons Act - HOPA).
- Oversee service contracts (e.g., landscaping, wellness programs, social activities) that cater to senior lifestyles.
- Support lifestyle programming by coordinating with lifestyle directors or committee members.
- Conduct regular community walkthroughs to proactively identify safety and accessibility concerns.
- Monitor budgets with a focus on long-term sustainability and reserve funding strategies appropriate for aging infrastructure.
- Manage communication strategies that are clear and accessible to older adult residents (print newsletters, large-format notices, etc.).
Qualifications:
- 3–5+ years of portfolio or community management experience, preferably with senior housing, independent living, or age-restricted communities.
- Familiarity with ADA accessibility, emergency planning, and senior safety best practices.
- Exceptional interpersonal and customer service skills, particularly with older adults and multi-generational family dynamics.
- Proficiency with community management platforms (e.g., AppFolio, Buildium) and strong written communication skills.
- CMCA/AMS certification preferred; experience with 55+ HOAs or lifestyle communities a strong plus.
Preferred Experience:
- Experience working with lifestyle directors or managing social programming for senior residents.
- Knowledge of Medicare, Medicaid, or aging-in-place services helpful for collaboration with outside agencies.